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Old 05-22-2019, 06:56 PM   #1
GrumpyInPhilly
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Default waitlist procedure

I had a 1 day reservation @ AKL in a 1BR prior to my 5 night stay @ BCV in a 2BR. I set up 2BR & 1BR waitlists for BCV to replace the AKL reservation. The 1BR request filled and the 2BR (which I really wanted more) was cancelled by MS and I had to re-list the 2BR request placing me at the bottom of the waitlist. Is this the way MS should have handled my waitlist or should they have left my 2BR request intact?
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Old 05-22-2019, 06:59 PM   #2
Goofygrl
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Originally Posted by GrumpyInPhilly View Post
I had a 1 day reservation @ AKL in a 1BR prior to my 5 night stay @ BCV in a 2BR. I set up 2BR & 1BR waitlists for BCV to replace the AKL reservation. The 1BR request filled and the 2BR (which I really wanted more) was cancelled by MS and I had to re-list the 2BR request placing me at the bottom of the waitlist. Is this the way MS should have handled my waitlist or should they have left my 2BR request intact?
That has been the rule for a long time. If you have waitlists for the same day and 1 matches they cancel the other one. If it were a waitlist under a different name it should have been left intact although they still make mistakes at times.
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Old 05-23-2019, 05:50 AM   #3
GrumpyInPhilly
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Originally Posted by Goofygrl View Post
That has been the rule for a long time. If you have waitlists for the same day and 1 matches they cancel the other one. If it were a waitlist under a different name it should have been left intact although they still make mistakes at times.
Thanks for the clarification. Now I know to use different names the next time.
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