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Old 01-13-2018, 10:41 AM   #1
carolina_yankee
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Default eBay Unpaid Item Question

I know there are several expert eBayers here, so I'm hoping for some advice.

I sold a camera on eBay (auction closed Jan 8) and have not yet been paid by winner. Once invoiced, he responded that he would pay me Saturday (today). PayPal is the only accepted payment option.

Assuming I don't get paid today, do I try to contact again? Do I report an unpaid item? Do I just cancel the sale? It's a decent amount of money that I'm planning to use for a new camera system. I know I'll get it eventually because the camera will sell if re-listed, and possibly for more money if I schedule it right, but I hate going back and forth and being strung along.

My inclination is to give him the day. If I'm not paid today, send a message that I will report an unpaid item if not paid by Monday at Noon. (I wasn't going to mail item until Tuesday since it's going USPS priority.) That allows enough time for me to either give a second chance offer (next bid was close to winning bid) or re-list the item with a time-frame to close on a Sunday.

Advice?

Thanks!

Dirk
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Old 01-13-2018, 11:24 AM   #2
luaulei321
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I donít sell on eBay, but my inclination is that noon on Monday is more than generous ó perhaps even too generous. The longer he waits to pay, the greater the chance (I think) that he will try to contest something bogus with PayPal after youíve sent him the camera.
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Old 01-13-2018, 02:16 PM   #3
carolina_yankee
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Originally Posted by luaulei321 View Post
I donít sell on eBay, but my inclination is that noon on Monday is more than generous ó perhaps even too generous. The longer he waits to pay, the greater the chance (I think) that he will try to contest something bogus with PayPal after youíve sent him the camera.
That's a good point. As I think it through, he said he would pay today. I'm leaning towards simply reporting an unpaid-for item tomorrow morning.

Dirk
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Old 01-13-2018, 03:13 PM   #4
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Quote:
Originally Posted by carolina_yankee View Post
That's a good point. As I think it through, he said he would pay today. I'm leaning towards simply reporting an unpaid-for item tomorrow morning.

Dirk
i sent a pm - of course, do not ever send out the camera without full payment via paypal. when you do ship, use a tracking number, and as the dollar amount is over $250 (i think this is paypal's cut), send with signature confirmation.
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Old 01-13-2018, 03:16 PM   #5
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be wary of the second-chance offer - do not cancel the first buyer's order, wait for the unpaid item process to complete before making the second chance offer.

https://pages.ebay.com/help/sell/sec...nce_offer.html
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Old 01-13-2018, 03:18 PM   #6
carolina_yankee
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Originally Posted by DVCERSINCEDAY1 View Post
be wary of the second-chance offer - do not cancel the first buyer's order, wait for the unpaid item process to complete before making the second chance offer.

https://pages.ebay.com/help/sell/sec...nce_offer.html
Thanks so much!!

Dirk
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Old 01-13-2018, 03:41 PM   #7
tomandrobin
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No payment, no camera.....that simple.

I would give them until the end of the day, of the agreed date of payment. If you do not have your money tomorrow, I would report and relist the camera. I would also send a reminder email just in case they forgot. And I would remind them that the sale will be canceled after today and reported to ebay.
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