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Old 09-14-2017, 12:35 AM   #21
mark0157
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Quote:
Originally Posted by Goofygrl View Post
I'd recommend requests with MS to request Sunset savannah but if choosing from the online options I'd select near lobby, lower floor.

Congress park is at SSR so don't select that or it will just be a wasted request.
Congress park threw me off...I kept thinking "Congress park is at AKL"???
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Old 09-14-2017, 09:31 AM   #22
taccol
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We love the Zazu area--don't know if you're driving but it's pretty convenient to access from the lower level parking.-right near elevators...also near transportation area via elevator, if you'd like an alternative walk to the Disney transportation area.

I hope you LOVE It! We were Jambo snobs until our first Kidani stay...It's absolutely lovely and you can't beat the extra bathroom in the 2 bedroom!!! <3 it!!

ENJOY! șoș
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Old 10-23-2017, 05:16 PM   #23
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So many glowing recommendations for AKL! Hope you have a great stay mark0157!
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Old 10-23-2017, 05:46 PM   #24
WiltonJohn
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Quote:
Originally Posted by Goofygrl View Post
I'd recommend requests with MS to request Sunset savannah but if choosing from the online options I'd select near lobby, lower floor.

Congress park is at SSR so don't select that or it will just be a wasted request.
I just did this a couple weeks ago. We literally got the most exact opposite room from the request we made that we could have. Asked to be on the Jambo end of the property.... got the far other end....... '15 miles' from the Kidani lobby.

Member Services will be getting an earful.

best,

...............john
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Old 10-23-2017, 06:35 PM   #25
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Quote:
Originally Posted by WiltonJohn View Post
I just did this a couple weeks ago. We literally got the most exact opposite room from the request we made that we could have. Asked to be on the Jambo end of the property.... got the far other end....... '15 miles' from the Kidani lobby.

Member Services will be getting an earful.

best,

...............john
Just curious, why are they getting an "earful" as requests are just that - not guarantees.
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Old 10-23-2017, 08:22 PM   #26
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Originally Posted by helenabear View Post
Just curious, why are they getting an "earful" as requests are just that - not guarantees.
Because they ASKED if we got room requests on a survey we got. The implication from that question is that they care if you get any.

If the room assigner person could have given us anything that was more the total opposite of ALL of the 3 individual request items...... I don't know how they could have.

We'd have been happy with any one of them. They were stated in a sequence.

best,

...............john
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Old 10-23-2017, 09:33 PM   #27
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Originally Posted by WiltonJohn View Post
Because they ASKED if we got room requests on a survey we got. The implication from that question is that they care if you get any.

If the room assigner person could have given us anything that was more the total opposite of ALL of the 3 individual request items...... I don't know how they could have.

We'd have been happy with any one of them. They were stated in a sequence.

best,

...............john
Out of curiosity what was your full request?

I think I read some where that the more specific the request becomes the less likly the room planner will accommodate it.
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Old 10-23-2017, 10:19 PM   #28
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What we wrote was not a "demand", was worded politely, and was looking for whatever of these three things they could maybe do, in this order:

A.) Anywhere on the end of Kidani that was nearer to Jambo.

B.) On the 3rd or 4th floor.

C.) One of the savannahs facing toward Jambo or in that general direction (that general side of the building).

What we got was almost to the very end of the building on the other end away from Jambo, on the 5th floor, and facing the small Pembe savannah. (Okapi are certainly nice....... and endangered...... but we really like giraffes.)

Hard to believe that they couldn't find one of them they could hit. ANY room anywhere from the lobby area to the end near Jambo. ANY room on the 3rd or 4th floor. ANY room facing the other way.

That covers a LOT of potential rooms to hit one of those.

best,

...............john
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Old 10-24-2017, 05:52 AM   #29
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Quote:
Originally Posted by WiltonJohn View Post
What we wrote was not a "demand", was worded politely, and was looking for whatever of these three things they could maybe do, in this order:

A.) Anywhere on the end of Kidani that was nearer to Jambo.

B.) On the 3rd or 4th floor.

C.) One of the savannahs facing toward Jambo or in that general direction (that general side of the building).

What we got was almost to the very end of the building on the other end away from Jambo, on the 5th floor, and facing the small Pembe savannah. (Okapi are certainly nice....... and endangered...... but we really like giraffes.)

Hard to believe that they couldn't find one of them they could hit. ANY room anywhere from the lobby area to the end near Jambo. ANY room on the 3rd or 4th floor. ANY room facing the other way.

That covers a LOT of potential rooms to hit one of those.

best,

...............john
Question.....Did you call or do the written request online?

I ask because when you call 10-14 days out from your checkin, the room assigner usually do a great job in filling your request. The online request form is a joke and results are poor.
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Old 10-24-2017, 08:56 AM   #30
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Originally Posted by tomandrobin View Post
Question.....Did you call or do the written request online?

I ask because when you call 10-14 days out from your checkin, the room assigner usually do a great job in filling your request. The online request form is a joke and results are poor.
Faxed direct to the resort and also same copy emailed to member services.

I NEVER use online check-in. Have heard of too many issues.

best,

...............john
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